Sunrise Medical is a world leader in the development, design, manufacture and distribution of manual and powered wheelchairs. Due to rapid expansion and more demanding customers they were faced with three issues: warehouse capacity became full quickly, flexible spare-part deliveries were needed and lead times had to be reduced. Sunrise came to us to find an integrated manufacturing, assembly and supply chain solution.
Comfort meets functionality
The leg rest is an important part for every wheelchair in Sunrise’s inventory. There are three different models: standard, powered and comfort. Each of them is customisable for different sized footplates. What’s important for customers is that it should be easy to order from stock. That’s why we were needed to provide smaller and more flexible packaging solutions.
Chasing time to meet customer demands
Due to the rapid expansion Sunrise faced, their warehouse capacity became full quickly. At the same time, customers became more demanding and were asking for more flexible spare part deliveries and reduced lead times. We helped by optimising their design for mass production. CHC also developed individual packaging solutions for smaller sub-assemblies. The warehouse headaches were taken from Sunrise by managing stock from our Dutch warehouse.
“At this moment Sunrise are satisfied with the provided solutions and can focus on what they do best: develop and sell mobility solutions.”
Geert-Jan Linsen, manager PDD